Refund & Cancellation Policy
Last revised September 23, 2025
At Gulf Got Talents LLC ("we," "our," "us"), we value transparency and fairness. This Refund & Cancellation Policy explains how subscriptions, payments, and cancellations work on www.GulfGotTalents.com.
1. Subscription Services
- Free Plan -- Always free, no payments required.
- Premium Plan -- Paid subscription with enhanced features.
2. Refunds
- Refunds are available only within 7 days of purchase (if eligible).
- No refunds for partially used or expired subscriptions.
- If you request a refund within the allowed period, it will be processed back to your original payment method.
3. Cancellations
- You can cancel your subscription anytime via account settings.
- To avoid being charged for the next billing cycle, cancel before the renewal date.
- After cancellation, you'll continue to enjoy Premium features until the end of your billing period.
4. Booking Disputes (Clients & Talents)
- Talent-Client bookings are private agreements between users.
- We are not responsible for disputes, late payments, or cancellations between clients and talents.
- We encourage both parties to communicate directly and honor agreements professionally.
5. Non-Refundable Situations
Refunds are not provided if:
- Subscription was partially used.
- Cancellation was made after renewal date.
- Account was suspended or terminated due to violation of our Terms & Conditions.
6. Legal Compliance
This policy complies with:
- UAE Consumer Protection & E-Commerce Laws
- GCC best practices for digital services and subscriptions.
7. Contact Us
For refund or cancellation requests, please reach us at:
📞 +971 55 177 3305
📍 Sharjah Media City Free Zone, Sharjah, UAE